1. Business Operator Information
- Business Name
- SmartCheck (sole proprietorship)
- Representative
- Hiromu Sekiguchi
- Business Address
- Provided without delay by email upon request.
- Phone Number
- Provided without delay by email upon request.
- Email Address
- info@smartcheck.jp
2. Services and Pricing
- Services
- SaaS and related support for parking patrol workflows, license plate recognition, vehicle matching, records, and handoff operations.
- Shared Data Scope
- Evidence images are intended to remain on-device only. Sharing functions are limited to user-triggered synchronization of text metadata such as recognition results, timestamps, and optional location data.
- Price
- Free is JPY 0, Lite starts at JPY 5,000 per month, Standard starts at JPY 15,000 per month, and Business starts at JPY 30,000 per month, excluding tax. Usage limits, optional features, and individual terms are shown on the pricing page, quote, order form, or separate written agreement.
- Additional Charges
- Taxes, internet access, network charges, devices, and any optional hardware or third-party costs are borne by the customer.
- Payment Method
- Credit card, bank transfer, or another method agreed in writing.
- Payment Timing
- In advance on a monthly or annual basis, or by the due date stated on the invoice or order form.
- Service Delivery Timing
- Access is provided after application review and completion of any required contracting or payment steps.
3. Trial, Cancellation, and Refunds
- Free Trial
- 14 days. Available scope, limits, and start conditions depend on the website, quote, or separate written guidance. Trial use is limited to evaluation purposes.
- Contract Term and Renewal
- As stated in the applicable plan, quote, order form, or separate written agreement. Auto-renewal applies only where expressly stated.
- Cancellation
- Cancellation must be completed before the next renewal date through the designated Service contact channel or management workflow, unless a separate written agreement provides otherwise.
- Returns and Refunds
- Because the Service is digital, no return or refund is provided after service commencement except where required by law or where we are responsible for the issue.
- Suspension or Access Restriction
- We may shorten, suspend, terminate, or restrict access to all or part of a trial or paid Service where reasonably required for legal compliance, non-payment, credential compromise, scraping, model extraction attempts, denial-of-service activity, malware distribution, or other abuse or security emergencies.
4. In-App Billing, Environment, and Support
- In-App Billing
- Not currently offered in the mobile application. Contracts and invoicing are handled on the website or by separate written agreement.
- Operating Environment
- Supported operating systems, device requirements, and connectivity conditions are described on the support page or in separate guidance.
- Primary Service Regions
- Japan and the United States.
- Support Contact
- info@smartcheck.jp
Business address and phone number are available by request and will be disclosed without delay by email.
